Refund policy

We want you to love your products. If they aren’t working for you, we offer exchanges and a full return within 30 days of purchase. Just e-mail info@timmakeup.com with your order number and return reason and we'll help you out. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.